Personal Service

Upon your arrival, you will be greeted first by our affable concierges, Michael, Eddy, or Stewart, and next by our warm Guest Service Assistants, who are eager to get you settled as soon as possible.

Shrug off the dregs of travel as you enter over our hallways’ sleek, marble floors adorned by potted orchids. The reception’s low-slung wooden desk with cushioned chairs and cool drinks will encourage a familiarity that’s bound to soothe any long haul traveller.

Once the formalities are complete, a Guest Service Assistant will offer you a private tour of the property and escort you to your guestroom, where you luggage will be waiting. The check-in process at The Dylan Hotel Amsterdam is but one example of the property’s palpable effort to make each and every guest’s stay as comfortable as possible.

“Our concierges are happy to offer suggestions and to accommodate any special desire you may have to enhance your stay at the Dylan Hotel Amsterdam. From car service, private airplane, a culinary canal cruise to rose petals strewn in your room following a five-course meal at restaurant Vinkeles, the Dylan Hotel Amsterdam is prepared and eager to help you: your wish is their command. Should you require any assistance with transfers, parking, or for hotelguests valet service, than please  contact our concierges prior to your check-in date.” 

“Let the attentiveness of the Dylan staff warm you from the moment you pass through the 17th century entrance gate.”


Audry van de Merwe
Deputy Manager

The Dylan Amsterdam