Housekeeping Supervisor

The Dylan Amsterdam is looking for a Housekeeping Supervisor. Are you very passionate about the housekeeping department? Are you a supervisor who motivates the team every single day? Do you love a dynamic environment? We are looking for you!

The Dylan Amsterdam has 40 individually designed rooms, Michelin star Restaurant Vinkeles, Bar Brasserie OCCO, 4 banqueting facilities and a beautiful garden. High quality service isn’t something we have to explain to our staff – it comes naturally. The Dylan Amsterdam has a dynamic and energetic work environment where colleagues from all departments help each other wherever and whenever necessary. It is an ambitious team that together ensures that our guests have a fantastic stay.

The tasks of a Housekeeping Supervisor:

  • To support the activities of the Housekeeping manager
  • To coordinate the activities of the Room Attendants, Housemen, Linen room Attendants and Turn Down service
  • To lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • To actively participate in daily briefing, daily warm up and department meetings
  • To check the hotel rooms and all public areas
  • To handle guest concerns and react quickly
  • To check the status of technical devices and report any damages to the relevant department
  • To manage Lost and Found and help the guests if needed
  • To follow Hotel policies and procedures
  • To follow all safety and sanitation policies

Who are you?

  • Experience in a similar position in a 4- or 5-star hotel
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • To work in a flexible schedule, for 38 hours per week
  • You have excellent communication skills and you are able to motivate your colleagues
  • Eye for detail is one of your priorities
  • Stress resistant
  • Strong interpersonal and problem solving abilities
  • Very responsible & reliable
  • You speak English

What do we offer you?

  • Competitive salary and travel allowance if applicable
  • You can make use of a SWAP bike which will be available from the first day you start.
  • Overnight stay at the hotel and dinner in Bar Brasserie OCCO after the end of the probationary period.
  • Various discounts on Food & Beverage and hotel stays
  • Various staff events, including a staff party twice a year
  • Discount on insurances and gyms
  • Possibility to attend internal and external training courses
  • Working at an independent hotel, means working at a hotel with more attention to personal development, coaching and where initiative is appreciated.

Would you like to work in an unique atmosphere and contribute to an environment with a lot of attention for personal service and high quality? Send your CV and motivation via this website or to hr@dylanamsterdam.com t.a.v Michou Vreeswijk. For more information about the hotel, visit www.dylanamsterdam.com.

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