Meet the Team
What really sets us apart is our service. High quality service isn’t something we have to explain to the team—at The Dylan it comes naturally. Come visit us and let the genuine service and attentiveness of the team embrace you.
René Bornmann
General Manager
“I am the link between what the owners aim to achieve, and operations. So what I do most is bridge building; I translate the owners planning into practical goals and I implement those goals into our work. Besides that, I am also there to protect and optimize the quality of our service. The owners put a lot of faith in us, and so we are sort of left to fend for ourselves, in a positive way. It’s a great way to work.”
Alexandra de Brito
Housekeeping Manager
The lady of the house. “I care for the cleaning of public areas and all the rooms. Our work is not only about cleaning; it is about leaving a good impression. This is our house, and that is a truly important feeling.”
Jurgen van der Zalm
Executive Chef – Restaurant Vinkeles
Natasja Noorlander
Maître-Sommelier
“When we have guests who are a bit intimidated by the wine list or by the wine-drinking experience, I always ask them what they like to drink. People know more than they think.”
Renee Holten
Roel Ruijs
Director of Operations
“I’ve been with the hotel for ten years now, and there is a reason for that. There are only a few hotels that give you the creative freedom that I enjoy here. The Dylan Amsterdam has no head office, so we make a lot of the decisions ourselves.”
Niels Bonnes
Head Engineer
“I am responsible for the maintenance of the hotel in the most general sense of the word.
We enjoy a lot of freedom and are forced to use our brains and think out of the box. Our guests can feel that; you cannot fake that kind of commitment. That is how we manage to stand out.”
Robbert van Rijsbergen
Director of Sales & Marketing
“Our personal approach and family feel set us apart from other hotels. If for example I walk out of the door here and I see a group of guests arriving with plenty of suitcases, my team and I are happy to help them with their luggage.”
Esther Leijen
Director of Finance
Sam Hilkens
Food & Beverage Manager
“I have been working here as a full-timer for five years. But I started nine years ago with an internship at Vinkeles. Mostly I am responsible for all big events at The Dylan, so all private bookings. Besides that, I am in charge of our waiting staff. ”
Bart Kalfsterman
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